Structure in the Workplace

Structure creates order. With rules and policies in place, workers understand that employment is contingent upon meeting the organization's requirements.    It creates a hierarchical view and allows employees to identify where authority and responsibility ultimately lies; it creates accountability among workers. Structure delineates who does what job with an understanding that if you stray too far away from your responsibility there is disruption in workflow. Structure creates a level of respect in action, regardless of how you truly feel about management.   According to Fayol, a good leader possess and instills in others to have the courage to accept responsibility, while creating a sense of discipline among workers is imperative to the flow of business.   Structure develops by identifying the best methods to run an organization by analyzing your workforce and the skills they possess to determine whether technology or further training is needed so that your organization can be more effective and efficient (Taylor).

While I prefer the classicl view, I believe that public organizations have become less bureaucratic because technology has replaced some of the of job responsibilities that were formerly held by public employees, leading to less red tape.  For instance, tolls on public highways allows the flow of traffic to flow more easily due to scanners in place.  Before, tolls were occupied by public employees who needed to take the time collect and exchange money with the client.  In the past you had to visit a local government entity to pick up a form from an employee, technology now allows you to download a form by a click of a button.  On a larger scale, although technology may have removed some responsibilities on a lower scale, when major issues occur, ultimately the people and the bureacracy look to higher-ups to hold accountable, such is the case with Hillary Clinton and the Benghazi issue.